Returns & Exchanges

At TAYLOR USA, we stand behind the quality of our home goods and offer a 30-day return window for items in their original, unused condition. We want you to be completely satisfied with every piece you choose for your space.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your box, covering any previous shipping marks.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned home goods, we will process your refund to the original payment method within 5-7 business days.