Returns & Exchanges
At TAYLOR USA, we stand behind the quality of our home goods and offer a 30-day return window for items in their original, unused condition. We want you to be completely satisfied with every piece you choose for your space.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box, covering any previous shipping marks.
- 4.Receive Your Refund
Once our warehouse inspects the returned home goods, we will process your refund to the original payment method within 5-7 business days.